Terms for Using Our Website
These Terms of Use set out the rules for using plutohospital.in. Please read them carefully. By accessing this website, booking an appointment or submitting any form, you agree to these terms.
In an emergency, do not use the website. Call 98985 90101 or come directly to our 24×7 emergency department.
1. Acceptance of terms
This website is operated by Pluto Super Speciality Hospital and Trauma Centre, a unit of Nextcare Hospital Pvt. Ltd., Himatnagar, Gujarat (“Pluto Hospital”, “we”, “us” or “our”). If you do not agree with these terms, please do not use the website.
2. About this website
The website gives general information about our hospital, specialities, doctors and facilities, and lets you request an appointment or contact us. It is provided for information and convenience only.
3. Appointment requests
- An appointment request made on the website is not a confirmed booking. Our team will call you to confirm the date, time and doctor.
- Doctor availability, OPD timings and slots may change due to emergencies, surgeries or leave. We will try to inform you in advance if your appointment needs to be moved.
- Please provide correct contact details. We are not responsible if we cannot reach you because of incorrect information.
- If you cannot attend, please call us so the slot can be given to another patient.
4. No medical advice
Nothing on this website is a diagnosis, treatment plan or substitute for a consultation with a qualified doctor. Please read our Medical Disclaimer for details.
5. Fees, payments & insurance
- Consultation, investigation and treatment charges are as per the hospital’s tariff at the time of your visit and are explained by our billing team.
- Any cost mentioned on the website or over the phone is only an estimate. The final bill depends on your actual treatment, room category, implants, medicines and length of stay.
- Cashless treatment is subject to your insurer’s or TPA’s approval and policy terms. Amounts not approved by the insurer are payable by the patient.
6. Your responsibilities
When using this website, you agree not to:
- Submit false, misleading or someone else’s details without their permission
- Use the forms to send spam, advertising or abusive messages
- Try to hack, disrupt or overload the website, or introduce viruses or harmful code
- Copy or scrape website content for commercial use without our written permission
7. Website content & accuracy
We try to keep the information on this website accurate and up to date, including details about doctors, facilities and timings. However, information may change without notice, and we do not guarantee that every page is complete or current at all times. Please call us to confirm important details before your visit.
8. Intellectual property
The Pluto Hospital name, logo, text, photographs, graphics and design of this website belong to Nextcare Hospital Pvt. Ltd. or are used with permission. You may view and share pages for personal, non-commercial use, but you may not reproduce, modify or distribute them for any other purpose without our written permission.
9. Third-party links
The website may link to other websites and services such as Google Maps, Facebook or Instagram. We do not control these services and are not responsible for their content, availability or privacy practices.
10. Limitation of liability
The website is provided on an “as is” and “as available” basis. To the extent permitted by law, Pluto Hospital is not liable for any loss or damage arising from the use of, or inability to use, this website, from reliance on its content, or from technical interruptions, errors or viruses. This does not limit any rights you have as a patient for treatment received at the hospital.
11. Privacy
How we collect and use your personal information is explained in our Privacy Policy, which forms part of these terms.
12. Governing law
These terms are governed by the laws of India. Any dispute relating to this website is subject to the jurisdiction of the courts at Himatnagar, Gujarat.
13. Changes to these terms
We may update these terms from time to time. The latest version will always be available on this page, with the “Last updated” date shown at the top. Continued use of the website means you accept the updated terms.
14. Contact us
For any question about these terms, please contact us:
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Phone98986 50101
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Address Pluto Super Speciality Hospital and Trauma Centre, B-20, Ground Floor, DNC Buildcon Complex, Motipura, Himatnagar Bypass Road, Himatnagar, Gujarat 383001